Contacts & Support
On this page:
If you encounter any difficulties while using PocketOption, there are several ways to reach our technical support team:
- Online support service
- Extensive knowledge base and community
- Phone hotline
- Feedback form
Don't hesitate to contact the support service, as it's there for this very reason. Responses are usually prompt, but in some unusual situations, it may take up to 24 hours for the support service to respond.
Online Support Service
One method to contact PocketOption support is through an online application. Users can find the application archive or create a new one on the service page.
Guides and Tutorials
The website provides comprehensive documentation on using the trading platform. Users will find answers to most of their questions within this resource. It includes sections such as:
- Platform guide
- Trading strategies
- Forex tutorial
- Video tutorials
- Tips and tricks
Phone Hotline
You can also seek consultation or get answers to your questions by calling the hotline. Please note that it does not operate 24/7.
Contact Form
Please note that you can contact PocketOption's support service even without an account. To do this, simply follow the link on the main page and complete a brief form:
- Provide an email for feedback
- Enter your message, describing your issue in as much detail as possible
- Agree to the privacy policy
- Click the "Send" button
Social Networks
PocketOption maintains a robust presence on social media. The table below lists all the known accounts.
On the official social network pages, users can stay updated with the news, ask questions, and find answers.
| Social Network | Account |
| pocketoptionglobal | |
| Telegram | pocketoption |
| pocketoptionofficial | |
| X / Twitter | pobroker |
| YouTube | @pocketoption |
| Discord | pocketoption |
| TikTok | @pocketoptionofficial |